The Communication Skills course covers the topics of writing, speaking and listening. Topics discussed in the course include communication - breaking down barriers, sharpening listening skills, speaking, effective written communications, improving communications and mastering the art of asking questions. The course teaches you tools for effective business communications. You’ll learn to express yourself in clear, convincing detail in both written and verbal communication. During the course you’ll be given tools to help you evaluate your own writing, your own listening and your own communication.

Who Should Attend

All engineers and managers who wish to sharpen their communication skills should attend this course.

Benefits of Taking the Course

You will learn how to express yourself clearer, keep sentences and paragraphs short, keep thoughts simple. You’ll learn how to improve your listening skills, to focus on the content of messages, not the delivery. You’ll learn how to plan and present your ideas. Body language feedback and active listening will also be discussed as tools for effective communication.